By downloading, installing, or using the Sanxam mobile application ("App"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, please do not use the App.
These Terms constitute a legally binding agreement between you ("User," "you") and Sanxam ("we," "us," "our"). We reserve the right to update these Terms at any time, and your continued use of the App constitutes acceptance of any changes.
Sanxam is an educational mobile application designed to help users prepare for competitive examinations including UPSC, GPSC, and related government exams. The App provides:
To use the App, you must sign in using a Google account. By signing in, you authorize us to access your basic Google profile information (name, email address, and profile picture) to create and maintain your account.
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss arising from unauthorized access to your account.
The App offers a free tier that provides access to limited features including basic MCQ tests, limited exam attempts, and basic analytics.
Premium subscriptions are available at the following price points:
Premium features include unlimited exam access, advanced analytics, all test modes, priority support, and exclusive content.
Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You will be charged the applicable subscription fee upon renewal.
You may cancel your subscription at any time through the App settings. Upon cancellation, you will retain access to Premium features until the end of your current billing period. No partial refunds are provided for unused portions of a billing period unless otherwise specified in our Refund Policy.
All payments are processed securely through Razorpay, our authorized payment gateway. We do not store your complete payment card details on our servers. By making a payment, you also agree to Razorpay's terms of service.
All prices are listed in Indian Rupees (INR) and include applicable taxes. We reserve the right to change pricing with prior notice. Existing subscribers will not be affected by price changes until their next renewal period.
If a payment fails, your subscription may be suspended until payment is successfully processed. We may attempt to retry failed payments. If payment cannot be collected, your account will revert to the free plan.
All content within the App, including but not limited to questions, explanations, images, graphics, user interface design, logos, and trademarks, is the property of Sanxam and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.
Your test results, progress data, and usage statistics are associated with your account. While you retain ownership of your personal data, you grant us a non-exclusive license to use anonymized and aggregated data for improving our services, generating analytics, and research purposes.
When using the App, you agree not to:
The App is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We do not warrant that:
Sanxam is a practice and preparation tool. We do not guarantee success in any examination. Exam results depend on individual effort, preparation, and numerous other factors beyond our control.
To the maximum extent permitted by applicable law, Sanxam and its officers, directors, employees, and agents shall not be liable for:
Our total liability for any claim arising from these Terms or use of the App shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.
You agree to indemnify, defend, and hold harmless Sanxam and its affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorney fees) arising from your use of the App, violation of these Terms, or infringement of any third-party rights.
You may stop using the App and request account deletion at any time by contacting us at graphikians@gmail.com.
We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to:
Upon termination, your right to use the App ceases immediately. We may delete your account data after a reasonable retention period. Any prepaid subscription fees for the remaining subscription period may be refunded on a pro-rated basis at our discretion.
The App may integrate with or contain links to third-party services, including:
We are not responsible for the content, privacy practices, or terms of any third-party services.
We reserve the right to modify, suspend, or discontinue the App (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the App.
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these Terms or the use of the App shall be subject to the exclusive jurisdiction of the courts in India.
Before initiating any legal proceeding, you agree to first attempt to resolve any dispute informally by contacting us at graphikians@gmail.com. We will endeavor to resolve disputes amicably within 30 days of receiving your complaint.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Sanxam regarding the use of the App and supersede all prior agreements and understandings.
If you have any questions or concerns about these Terms, please contact us: